The hotel was clean and the staff were superbly friendly. the room was huge and equipped with a work desk, coffee/tea making facilities, and cable TV with on-demand films. - Great location near Halong Bay, the Old Quarter of Hanoi, Train Street, restaurants, Beer Street.

Early check-in, parking onsite. Variety of good food. Unbeatable location for visiting bars and restaurants.

Chic place, I greatly enjoyed top-class personnel.

the hotel was a suitable place for enjoying a central area, short walk to food and shopping places, all the great food, and the famous train street in hanoi. the service was absolutely fantastic. besides, parking was available onsite. the total experience was lovely, i recommend.

The service here was fantastic, with caring and top-class staff, and it's in an excellent location near the Lake of the Restored Sword, within easy walking distance.

Ideal hotel, top-class and dedicated staff, favourable location right in the Old Quarter. Location near to train street and street, Hanoi and Vietnam, and all the bia Hoi outlets. Great-sizedroom with a balcony and a big bed, as for instance as advertised. Variety of food at the particularly good breakfast. Excellent service and good value.

Of course, we recommend it to anyone.

The boutique hotel had a very central location, which was magnificent. the staff was very amiable and outstandingly accommodating. - the breakfast was exceptionally good, offering pancakes, Vietnamese food, and toast.

The breakfast was exceptionally good and provided with vietnamese food and also pancakes.

The vibe here felt like being with family. My room was super clean and had a nice little balcony to enjoy. the service was top-notch! 👌

The room was spacious with a large bed, free Wi-Fi, and the staff were incredibly friendly.

Enjoyed the family room with great amenities, including a kettle and balcony.

Our stay at Hanoi Center Silk Lullaby Hotel And Travel was wonderful. the hotel offers chic and fantastic facilities. the location is favorable and ideal for exploring Hanoi, with restaurants, train street, and Ninh Binh nearby. the staff was attentive, caring, and provided excellent service, including sharing valuable information.

great location, clean rooms with comfortable beds, friendly staff, excellent customer service

shower drain clogged

Our stay at Hanoi Center Silk Lullaby Hotel And Travel was incredible. The service was fantastic and we had a comfortable stay. The twin/double room with a balcony and comfy beds exceeded our expectations. We appreciated the coffee and tea making equipment, as well as the refrigerator and glassware provided. The hotel's location in the Hoan Kiem district was perfect, just a short walk from a train station.

Convenient location, spacious room, scrumptious breakfast! We were able to check into our studio right away. Enjoyed hanging out in the central area, it's just a short distance from here. 🌟